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      Beoordelingen over Raquel 4 STERREN

        CL  calle amargura, no. 103 esq. a san ignacio, 10100  La havana, La havana, cubaKaartCLcalle amargura, no. 103 esq. a san ignacio, la havana, 10100, cuba Latitude: 23.137299; Longitude: -82.350746
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      23.137299-82.350746
      Raquel
      Waardering3,7/5van 40 
      • Kamer
         
        4,0 / 5
      • Voorzieningen
         
        3,9 / 5
      • Netheid
         
        4,0 / 5
      • Kwaliteit van het eten
         
        2,7 / 5
      • Professionaliteit van het personeel
         
        3,9 / 5
      • Kwaliteit - prijs
         
        3,7 / 5
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      29 meningen over Raquel

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      • Raquel2,6/5

        Partner

        AntonioGepubliceerd in 2017-09-05Commentaar in het Italiano

        Negatieve opmerkingen

        Ho prenotato l'hotel tramite Hotelopia, quindi non so chi sia stato responsabile del problema. Il fatto è che la mia prenotazione fatta tre giorni prima lì non era più valida e mi era stato assegnato un altro hotel in sostituzione. Fino qui tutto ammissibile ma la gestione è stata pessima. Non un bicchiere d'acqua (venivamo da 11 ore di autobus), non un'offerta di usare il bagno, hanno detto che il taxi non poteva venirci a prendere davanti all'albergo per via dell'isola pedonale (quello con cui eravamo appena arrivati ci aveva praticamente scaricati nella hall... se sono occupati entrano, altrimenti no? Quindi abbiamo dovuto fare 100 metri a piedi trascinando i bagagli per arrivare al taxi più vicino). Infine hanno una strana concezione delle distanze: alla domanda quanto era lontano l'altro hotel la risposta è stata, vicinissimo! saranno cinque minuti a piedi. Sono 5 chilometri esatti. Ci ero stato 10 anni fa e avevo avuto già qualche piccolo problema che avevo ritenuto occasionale... o il nostro rapporto è sfortunato oppure questo hotel è gestito malamente. Sicuro che non mi vedono più.

      • Raquel3,0/5

        Partner

        Anonymous Gepubliceerd in 2015-02-12Commentaar in het English

        Negatief commentaar

        Location, the beauty of the hotel and originality of the room were all that we expected. For the most part the staff were friendly, helpful and advised us well.

        Negatieve opmerkingen

        Serious downfall was breakfast. We arrived at breakfast about 8am (we had a lie in) to find that all bar 2 tables were full or left dirty. We sat at an empty table and realised it was empty as it wasn't laid out for dining. So, with no sight of it being rectified I found the waiter and he then laid the table but only after clearing and laying a dirty one. I immediately swapped tables and went upto the buffet. Wish I hadn't. Only Mango and Guava juice on offer....so had a lovely glass of Mango. The food was a mish mash of hot and cold. Hot consisted of a hamburger patty that when eaten was grey tasteless mush, bacon was gone and only chorizo remained and what looked like a bright orange potato croquette, that was some beige tasteless mush. The cold buffet faired no better. No butter nor conserve just dry bread and croissants to toast. We eventually found a lovely café not too far away for a lovely coffee that revived us somewhat from the lack of breakfast. Hotel Raquel needs to up their game and aim for a breakfast that matches the exquisite décor. Very disappointed.

      • Raquel4,2/5

        Alleen

        KatyaGepubliceerd in 2014-11-27Commentaar in het English

        Negatief commentaar

        A very nice hotel located right in Old Havana, beautifully decorated room and public areas. Enjoyed my staying in hotel as well as in Havana!

        Negatieve opmerkingen

        Perhaps, there are some drawbacks but no more than any other hotel has. Enjoy Havana!

      • Raquel4,0/5

        Partner

        Anonymous Gepubliceerd in 2014-07-03Commentaar in het English

        Negatief commentaar

        Great location and a beautiful buidling. Staff were friendly and obliging. Peaceful rooftop terrace. Clean and spacious. Would recommend and would stay again.

        Negatieve opmerkingen

        Some annoying street noise by night. Breakfast best avoided. Lots of renovation work going on in the general vicinity.

      • Raquel4,7/5

        Vrienden

        Anonymous Gepubliceerd in 2014-04-01Commentaar in het English

        Negatief commentaar

        This is a beautiful building close to all the main sites to visit in Old Havana. Features a beautiful stained glass roof and has a lovely roof-top terrace. Although the hotel has a Jewish style to it there is no religious issues to adopt. The staff were very pleasant and helpful. A lift is available which is not the case in several other hotels where we stayed in Cuba.

        Negatieve opmerkingen

        Although the rooms were cleaned satisfactorily there was slight evidence of neglect. Main meal that we had one night at the hotel was lacking in availability of basic ingredients on the menu...maybe we were just unlucky that night. The area immediately surrounding the hotel is still in need of redevelopment but within a couple of minutes walk the area is full of interest.

      • Raquel2,8/5

        Partner

        vanillatopGepubliceerd in 2014-02-19Commentaar in het English

        Negatief commentaar

        Perfect location! Beautiful hotel!

        Negatieve opmerkingen

        Room smell muggy! room no 210. Breakfast no good and no bacon! When the Coffey was finished it tooked a very loooong time Before new came!

      • Raquel1,5/5

        Partner

        AnoniemGepubliceerd in 2013-10-20Commentaar in het English

        Negatieve opmerkingen

        Our room didn't have a window. We had 2 single beds. Both mattresses were old and springs stick in your back. Front desk staff were pleasant on arrival and that's as Far as the assistance went with what was close ( food Shops, salsa etc) . Food in Cuba is cheap, but basic. Same Went for the hotel food. Breakfast was 7-10. We had a flight to catch- We asked for some toast and an egg as we had to leave. We were told to wait a moment. We sat for 10 minutes Before he came back. A lady started putting the food and Fruit out, we asked again and said we have a flight to catch. He then Pointed to the other lady and said 'she's the cook, you ask her.' Don't bother staying here, it's not worth your money. Despite reading mixed Reviews about this hotel I went ahead with it- bad choice by me!

      • Raquel4,8/5

        Alleen

        MarijaGepubliceerd in 2013-09-23Commentaar in het English

        Negatief commentaar

        I spent great time at Raquel hotel. The building is absolutely amazing. Good location. The staff is not only very professional but also very kind.

      • Raquel4,5/5

        Alleen

        vivianaGepubliceerd in 2013-09-05Commentaar in het English

        Negatief commentaar

        The staff was extremely helpful!

      • Raquel2,3/5

        Partner

        AnoniemGepubliceerd in 2013-08-16Commentaar in het English

        Negatief commentaar

        Very good location

        Negatieve opmerkingen

        Our room was not very clean, bed linen


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